As a customer-oriented company, GTC strives to improve its customer service everyday. We devote ourselves to analysing our customer’s expectations and our ultimate goal is to not only meet, but also exceed these.
The company provides each customer with an assigned Account Manager. The customer can always turn to this person with any issue and question, either regarding the details of their products or logistics – the Account Manager remains in regular contact with the client.
We have broadened the company – client service to involve all the possible aspects of everyday cooperation with customers. This system is called “the principle of one telephone number and one email address”.